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How to Change email on a sent document

To update the email address of a sent document, follow these steps:

Steps to Update Email Address

  1. Navigate to the Documents section.
  2. Select the document that needs an email update.
  3. In the document preview panel, go to the Participants section.
  4. Select the recipient whose email address needs to be updated.
  5. Click on the recipient´s initials icon.
  6. Select Edit Information.
  7. Update the email address under Person Fields.
  8. Save the changes.

The document will be automatically resent to the updated email address.

Note: If a document status shows 'Email Bounced,' it indicates that the recipient did not receive the document, possibly due to an incorrect email address or other delivery issues. Updating the email address can help ensure successful delivery.